Zero Balance Review & Underpayment Recovery
Today’s Zeros, Tomorrow’s Heroes
Recover your underpaid and inappropriately denied revenue with our expert-driven zero-balance review.
With margins under attack, healthcare providers must fight for appropriate reimbursement across all claims.
Revenue cycle teams are stretched, let our underpayment recovery experts prioritize your zero-balance accounts.
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Generate new revenue from your closed or underworked zero-balance accounts.
Your Safety Net to Underpayments
As your safety net, we work as an extension of your team. Our underpayment recovery experts leverage our technology to identify opportunities to recover otherwise lost revenue from your commercial and government payers.
Comprehensive Review, Complete Recovery
Our Zero-Balance Review is not limited by dollar thresholds or to known payment variances and denials - it's comprehensive and complete. Unexpected additional revenue often comes from:
Prevent Underpayments, Preserve Revenue
With ongoing reimbursement challenges, why not eliminate preventable underpayments? Our actionable reporting and detailed root-cause analysis pinpoint process improvement opportunities while providing leverage for upcoming payer negotiations.
Our Zero-Balance Review Process
We combine technology with underpayment recovery experts to identify additional sources of revenue.
Our dedicated underpayment recovery experts recover underpaid and denied revenue from Commercial and Government payers.
In-depth reporting and root-cause analysis help you stop losing revenue to preventable underpayments.
Ready for a Boost?
Schedule time with our experts – together, we’ll develop a game plan for recovering your missing revenue.
Zero-Balance Review, Done Right
No Underpayment Too Small
We comprehensively review 100% of your claims and pursue even the lower-dollar underpayments – we do not cherry-pick.
Payer Familiarity
We have a proven track record of recovering the unexpected. In fact, 80% of our verified underpayments are paid within 60-days.
Intelligent Review
Our technology and underpayment recovery experts identify and recover otherwise lost revenue due to unknown or under-worked underpayments and denials.
Dedicated Team
Because each healthcare provider is unique, we don't commingle or pool together claims from multiple clients. You are assigned a dedicated team that operates as an extension of your own.
"Boost not only works our accounts but provides education back to us to foster a proactive approach to increasing cash collections and decreasing aged bad debt by our internal collections staff. Boost dives into our payer contracts and works directly with the insurances to hold them accountable to reimburse our facility at the correct rates. They are a Revenue Cycle Management partner for our facility and are readily available to assist us with difficult payers and account denials as needed."
Frequently Asked Questions
What is a Zero-Balance Review?
Why have a Zero-Balance Review?
What if our contract management tool identifies payment variances?
Who’s a good fit for a Zero-Balance Review?
● Increase Net Revenue.
● Improve Payer Yield.
● Improve Payer Accountability.
● Reduce Future Underpayments.
Who’s not a good fit for a Zero-Balance Review?
● Low-Patient Volume - Less than (1,000) discharges annually.
● High-Volume of Capitation - Over 75% of the patient volume is capitated.
● High-Patient Volume of Provider-Owned Health Plans - Over 50% of patient volume participates in provider-owned health plans that would be excluded from a Zero-Balance Review.
When will we begin receiving recoveries?
Will Boost help our team get better & share process improvement ideas?
What type of reporting will Boost provide?
What’s needed from us to get started?
Will our staff be replaced?
Does Boost operate as an extension of our team?
How much on-going support is needed from our team?
Has Boost worked with our EMR/EHR?
Will Boost handle the appeal(s) and follow-up process?
How will my team know if Boost is working the account?
What type of recoveries do Boost clients typically realize?
● Example A ($250M NPR Health System) = $625K - $2.5M in annual recoveries.
● Example B ($1B NPR Health System) = $2.5M - $10M in annual recoveries.
Will Boost share appeal letters?
Have More Questions?
